Frequently Asked Questions

There is a very large variety of natural stone and engineered stone. We suggest browsing online first to get an idea on colour or pattern. We will then direct you to our suppliers where you can visit to choose and tag your slab(s). We suggest tagging the slab you would like so that the exact slab gets delivered to us. Keep in mind with natural stone your slab can have imperfections, minor cracks/fissures due to the nature of the product.

The old rule of thumb is never to use anything you wouldn’t use on your hands. Never use any product which is acidic; this includes substances like ammonia or many common liquid cleaners such as Windex. Mild soap and water will do the trick! Ensure your surface is sealed!

Like any solid surface, high impact blows can harm granite. Because of its crystalline structure, it can chip if subjected to sharp hard objects, or any other issues that may occur with long term use or home foundation changes. But repair is possible - a chip or crack can be fixed!

In general, no. All stone, however, is porous to some extent, but granite and quartzite have very little porosity. A few colours may absorb some moisture with prolonged contact compared to others. Usually, no evidence remains once the liquid is removed and the surface dries. A stone sealer is highly recommended for all natural stones after installation. It is important to use a penetrating sealer to prevent stains from oil, wine, coffee, tea or other liquids from possibly soaking into the surface. 

You can't burn granite or quartzite with ordinary use. It is perfectly ok to set hot pots or pans directly from the stove or oven onto granite. However, we always recommend using a hot plate not matter what just to be extra cautious. 

Yes, but we don’t recommend it. Be aware marble (and limestone and travertine) are calcium carbonate, and their polished surface is more vulnerable to household acids including vinegar, mustard, Ketchup, citrus and a host of other food-related products. These acidic substances cause a chemical reaction, which will remove the polish. Additionally, marble and limestone can be scratched more easily than harder stones such as granite or quartz (engineered stone).